Ver. 2-0 Type Procedure (PRO) Status approved Code FSC-PRO-01-008 Version1-0 Date 2009-10-30 Effective date 2014-05-28 FSC-PRO-01-008_V2-0_EN_Processing-complaints.pdf Size: 487.81 KB Langue: English download view FSC-PRO-01-008_V2-0_ES_Procesamiento-de-quejas.pdf Size: 498.57 KB Langue: Spanish download view