FSC Connect website will be down for scheduled maintenance on Saturday, 20th July 2024, between 9:00 a.m. and 10:30 a.m. (CEST). We regret any inconvenience this may cause. | El sitio web FSC Connect estará fuera de servicio por mantenimiento el sábado 20 de julio de 2024, entre las 9:00 a.m. y las 10:30 a.m. (CEST). Lamentamos las molestias que esto pueda causar.

Taking Action when Things go Wrong in the FSC Scheme

FSC is the world’s most trusted sustainable forest management solution. We take our integrity seriously. Since no system is perfect, we take action when a problem is detected or reported.


Complaints and appeals

When we receive complaints or appeals from stakeholders, whether it is addressing performance, decisions taken or any other element in the FSC system, we take it seriously. Our team is committed to getting your issue heard by the right people swiftly and thoroughly.


FSC Template For Submitting Policy For Association Complaints
DOCX, Size: 975.17KB
Processing Appeals
PDF, Size: 626.67KB
Processing Complaints In The FSC Certification Scheme
PDF, Size: 578.32KB