User Guide for Certificate Holders: How to initiate and sign the new Trademark License Agreement (TLA)

The new TLA electronic signature

The TLA is a legal document which determines the relationship between FSC and the organization holding an FSC certification. It grants you the right to use the FSC trademarks for both on-product labelling and promotional use - provided prior approval was given by your certification body.  

The new FSC TLA determines new rules that improve FSC’s ability to uncover and block organizations selling non-certified products. Its legal requirements are set out in the so-called GDPR, the European legislation governing data protection.  

You can sign the new TLA electronically, at any time, on a wide variety of devices. Eliminate the paper and get the agreement done faster! 

For Single FSC Certificate Holders

The new TLA is currently only available for organizations applying for, or renewing, single certification. Certification will only be granted upon signature of the new TLA.

In order for a Single FSC Certificate Holder to sign the new TLA, the organization’s primary contact will be invited by their certification body to activate their FSC Connect account and sign in to the FSC Certification Portal.

For more information and any related questions, please contact your Certification Body or FSC via connect@fsc.org. 

Important information about receiving communication from FSC

Certificate holders should look out for email messages from No-reply@connect-fsc.org, licensing@fsc.org, connect@fsc.org and from dse@eumail.docusign.net.

Certificate holders should consider working with their IT email provider or IT department to ensure that mails from these domains @springcm.net, @docusign.net and @docusign.com can be delivered without delay (e.g., adding the addresses to a "Safe Sender" list, ensuring that addresses are allowed based on the email provider/IT department inbound mail rules).