User Manual: How to register, upload, and update Product Data in the FSC Certified Products Portal

The FSC Certified Products Portal is a self-service platform that allows users to add and delete products from your chosen sustainability program(s).

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This user guide will walk you through each step of the process of registering for the FSC® Certified Products Portal, importing and editing Product Data. 

Register and activate your account
Import Product Data
View and edit Product Data

How to register and activate your account

step
01

1.  After you are officially authorized to register at the FSC Certified Products Portal, open the registered email inbox, and verify the email received with the subject ‘Create an FSC Certified Products Portal Account’.

2.  Open the email and click the ‘Submit my details’ button/link in the mail content.

registration email

  

step
02

3.  A ‘Customer Voice Form’ will open in another page.

4.  Enter the mandatory field values in the Form and click on ‘Submit’.

Note: First name, last name, email address, certification code, and license code are mandatory fields. Others are optional.

 

CV Form

 

step
03

5.  After clicking on ‘Submit’, the ‘Thanks!’ message should display.

 

thank you page

 

step
04

6.  Go back to the registered email inbox, and verify the email received with the subject ‘Activate your FSC Certified Products Portal Account’.

7.  Open the email and click the ‘Activate my account’ button/link in the mail content to activate.
 

activation email

 

step
05

8.  Activation code should populate; click on the ‘Continue’ button.

activation screen

 

step
06

9.  Enter the ‘New Password’, enter the ‘Confirm New Password’, and click on ‘Continue’.

new password

 

10.  It should redirect to the ‘Welcome to FSC Connect’ page.

step
07

11.  Go back to the registered email inbox, and verify the email received with the subject ‘Granted Access for FSC Certified Products Portal’.

12.  Open the email and click the ‘login to my account’ link in the email content.

13.  It should navigate to the FSC Certified Products Portal login page. Please enter your email address and the password you just created.

log in screen

 

step
08

14.  You will then be asked to accept the terms and conditions. Please check the box.

terms and conditions

 

step
09

15.  It should navigate to the FSC Certified Products homepage.

FSC certified products homepage

 

How to import Data through Microsoft Excel Template

step
01

1.  You navigate to the ‘Import Products’ screen

import products screen

 

Under ‘Sustainability Program’, you click ‘Select Program’ to select the program to join and click on ‘Download Template’. Then you fill-up the template with product data. Once the data entry is completed, you upload the file by clicking the ‘Browse’ button and clicking on ‘Import’.

step
02

2.  After a successful import you will be able to review the products, please verify that all of the information is correct. Here you can ‘Edit’ the product details before submitting or ‘Remove’ the product. You can upload the product label picture.

If all of the information is correct, then, agree to the terms by checking the dialog and click “Submit to Marketplace/Platform”. Then a dialog box will appear, please click “Yes”. After this, your products have been successfully submitted. 

products review

 

How to view and edit Product Data

step
01

View by Upload

In ‘View Products by Upload’, you can see all the uploads that were made for the organization. You can either “download” the selected uploads/products in an MS Excel format or “download” the ‘Source Excel’ used to upload the products originally by clicking “download” on the right side.

view products by upload

 

For example, by clicking ‘View’ you can see all the products in one upload.

view all products per upload

 

1.  Click ‘View’ to see the details of a particular product.

view a particular product

 

2.  Click on ‘Edit’ to modify the detail of a product and ‘Submit to Marketplace/Platform’.

edit a product


 
3.  Click the ‘Delete’ button to remove the product from Marketplace.

remove a product

 

step
02

View by Product

In ‘View Products,’ all products across all uploads are displayed. You can ‘View’, ‘Edit’, or ‘Remove’ products as in ‘View Uploads’.

view by products

 

step
03

Update Products

Update Products’ shows all the products that are rejected by the admin and need to be updated. Once the product detail is updated as suggested by the admin, it will be sent to FSC admin for manual approval. Once FSC admin approves it, it will be submitted to Marketplace.

update products