Taking Action when Things go Wrong in the FSC Scheme

FSC is the world’s most trusted sustainable forest management solution. We take our integrity seriously. Since no system is perfect, we take action when a problem is detected or reported.


Complaints and appeals

When we receive complaints or appeals from stakeholders, whether it is addressing performance, decisions taken or any other element in the FSC system, we take it seriously. Our team is committed to getting your issue heard by the right people swiftly and thoroughly.


FSC Template For Submitting Policy For Association Complaints
DOCX, Size: 975.17KB
Processing Appeals
PDF, Size: 626.67KB
Processing Complaints In The FSC Certification Scheme
PDF, Size: 578.32KB