This user guide will walk you through each step of the process of registeringĀ for the FSCĀ® Certified Products Portal, importing and editing Product Data.Ā
How to register and activate your account
- After you decide to register at the FSC Certified Products Portal to be part of a chosen sustainability program, open the registration link below to apply.Ā Ā Ā Ā Ā Ā Ā Ā https://certified-products.fsc.org/onboard/#/
- Click the āCreate Userā button/link to proceed.
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Ā Ā Ā 3. An application form will open as below.
Ā Ā Ā 4. Enter the mandatory field values in the Form and click on āSubmitā.
You need to fill out information about your role, product(s), and seller status.
You need to fill out information about your Chain of Custody certificate or promotional licence
You need to fill out information about your contact details. The email address provided here will be the one given access to if approved.
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5.Ā After clicking on āSubmitā, the āThanks!ā message should display.
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6.Ā Go back to the registered email inbox, if the application is approved, please verify the email received with the subject āActivate your FSC Certified Products Portal Accountā. If the application is rejected, you will be provided with reasons of rejection for correction if youād like to re-apply.
7.Ā Open the email and click the āActivate my accountā button/link in the mail content to activate.
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8.Ā Activation code should populate; click on the āContinueā button.
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9.Ā Enter the āNew Passwordā, enter the āConfirm New Passwordā, and click on āContinueā.
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10.Ā It should redirect to the āWelcome to FSC Connectā page.
11.Ā Go back to the registered email inbox, and verify the email received with the subject āGranted Access for FSC Certified Products Portalā.
12.Ā Open the email and click the ālogin to my accountā link in the email content.
13.Ā It should navigate to the FSC Certified Products Portal login page. Please enter your email address and the password you just created.
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14.Ā You will then be asked to accept the terms and conditions. Please check the box.
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15.Ā It should navigate to the FSC Certified Products homepage.
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16. Please note that for users whose certificates become invalid (e.g., suspended, terminated, terminated and blocked, suspended and blocked),
- Access to the portal: your portal access will be revoked, and you wonāt have any access to the āimportā or āviewā features etc. Once your certificate status becomes valid, youāll be able to log in and access to the full functionality.
- What happens to the FSC-certified products that have been submitted to marketplaces/platforms: all the submitted products will be removed from selectedĀ sustainability program(s) when your certificate becomes invalid. Once your certificate status becomes valid, youāre able to submit the up-to-date information of FSC-certified products that need to be badged.
How to import Data through Microsoft Excel Template
1.Ā You navigate to the āImport Productsā screen
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If your organization is a Chain of Custody certificate holder, please refer to the guidance below.
āUnder āSustainability Programā, you click āSelect Programā to select the program to join and click on āDownload Templateā. Then you fill up the template with product data. All fields in the template are mandatory. Please note each file can be filled up with maximum 4,000 products. In case of more than 4,000 products, please split to more than one files. Ā
- Product Identification Type: please choose only from the dropdown list
- Product Identification Number: should be only numeric values when product identification type is other than ASIN. The length of product identification number should be between 1 and 14. Please remove space in all the fields
- Product Name: text format; should be relevant to consumers and customer-applicable product titles
- FSC Label Type: please choose only from the dropdown list; the label type should correspond with the label placed on the product.
- Brand: text format; should match with the product detail page
Once the data entry is completed, you upload the file by clicking the āBrowseā button and clicking on āImportā.ā
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If your organization is a promotional licence holder, please refer to the guidance below.
āUnder āSustainability Programā, you click āSelect Programā to select the program to join and click on āDownload Templateā. Then you fill up the template with product data. All fields in the template are mandatory. Please note each file can be filled up with maximum 4,000 products. In case of more than 4,000 products, please split to more than one files. Additionally for the validation purpose, you shall fill out per product template FSC-certified products from only one direct FSC-certified supplier. Ā
- Direct Supplier Name: the name of the direct supplier you source FSC-certified products from
- Direct Supplier's COC Certification Number or Licence Code: CoC Certification Number is 6-digit code with the prefix such as ABC-COC-123456. CoC Licence Code is 6-digit code with the prefix such as FSC-C123456.
- Product Identification Type: please choose only from the dropdown list
- Product Identification Number: should be only numeric values when product identification type is other than ASIN. The length of product identification number should be between 1 and 14. Please remove space in all the fields
- Product Name: text format; should be relevant to consumers and customer-applicable product titles
- FSC Label Type: please choose only from the dropdown list; the label type should correspond with the label placed on the product.
- Brand: text format; should match with the product detail page
- Please note the 1st line is an example only. Do not delete.
Once the data entry is completed, you upload the file by clicking the āBrowseā button and clicking on āImportā.ā
If your organization is a Chain of Custody certificate holder, please refer to the guidance below.
2.Ā After a successful import you will be able to review the products, please verify that all of the information is correct. Here you can āEditā the product details before submitting or āRemoveā the product. You can upload the product label picture.
If all of the information is correct, then, agree to the terms byĀ checking the dialogĀ and click āSubmit to Marketplace/Platformā. Then a dialog box will appear, please click āYesā. After this, your products have been successfully submitted.
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If your organization is a promotional licence holder, please refer to the guidance below.
2.Ā After a successful import you will be able to review the products. You attach a photo of the product with a label on it toĀ each product item from the excel product template you uploaded. Please attach a label to each product item or else you will not be allowed to proceed.
Additionally, you upload all relevant supporting documentsĀ as required, e.g. sales documents (e.g. invoice), supplier letters etc.
Please verify that all of the information is correct. Here you can āEditā the product details before submitting or āRemoveā the product.
If all of the information is correct, then, agree to the terms byĀ checking the dialogĀ and click āSubmit to Marketplace/Platformā. Then a dialog box will appear, please click āYesā. After this, your products have been successfully submitted for validation by the FSC trademark service providers (FSC Admin).
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How to view and edit Product Data
View by Upload
In āView Products by Uploadā, you can see all the uploads that were made for the organization. You can either ādownloadā the selected uploads/products in an MS Excel format or ādownloadā the āSource Excelā used to upload the products originally by clicking ādownloadā on the right side.
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For example, by clicking āViewā you can see all the products in one upload.
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1.Ā Click āViewā to see the details of a particular product.
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2.Ā Click on āEditā to modify the detail of a product and āSubmit to Marketplace/Platformā.
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3.Ā Click the āDeleteā button to remove the product from Marketplace.
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View by Product
In āView Products,ā all products across all uploads are displayed. You can āViewā, āEditā, or āRemoveā products as in āView Uploadsā.
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Update Products
āUpdate Productsā shows all the products that are rejected by the admin and need to be updated. Once the product detail is updated as suggested by the admin, it will be sent to FSC admin for manual approval. Once FSC admin approves it, it will be submitted to Marketplace.
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